Refund policy

Arm Anchor Return & Refund Policy

We want you to feel confident in your Arm Anchor purchase. If something isn't right, we're here to help.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, items must be unused, in their original condition, and include original packaging and accessories where applicable.

How to Start a Return

To request a return, please email hello@armanchor.com with your order number and reason for return.

Once your return is approved, we will provide instructions for sending your item back.

Please do not send items back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs for standard returns, including returns due to preference or ordering the wrong item.

If your order arrives damaged, defective, or incorrect, please contact us so we can arrange an appropriate resolution at no additional cost to you.

Non-Returnable Items

Gift cards and items marked final sale are not eligible for returns, except where required by law.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us promptly at hello@armanchor.com with your order number and photos, if available.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days of approval. Your bank or payment provider may require additional processing time.

Original shipping charges are generally non-refundable for standard returns, except where required by law.

Exchanges

If you need a different size or product, contact us to discuss available options. Exchanges are subject to inventory availability.

Contact Us

For return or refund questions, email hello@armanchor.com.

Nothing in this policy limits rights provided by applicable consumer protection laws.